Artificial Intelligence (AI) is changing the casino field by enhancing operations, boosting customer interactions, and refining security practices. In 2023, the Venetian Resort in Las Vegas adopted AI-driven data analysis to better understand player actions and likes, leading to a 30% increase in customer satisfaction. One notable figure in this technological shift is David Schwartz, […]

Casino loyalty programs have changed dramatically over the periods, progressing from simple punch cards to sophisticated digital systems that reward players for their engagement. These programs are crafted to improve customer retention by providing various incentives, including free play, dining offers, and special event access. According to a 2023 report by the American Gaming Association,